Shipping policy
Discount Combine Parts Pty Ltd | ABN 45 674 576 106 | Last updated: August 2026
Processing time
Orders are processed within 1–3 business days of payment confirmation. Orders placed on weekends or Australian public holidays are processed the next business day.
During peak harvest season (October–February) processing may extend to 3–5 business days. We will email you if your order is delayed.
Shipping carriers
We ship via Australia Post, Toll, and Direct Freight Express depending on parcel size, weight and delivery location. The carrier is selected at our discretion to give the best balance of cost and delivery speed for your area.
Estimated delivery timeframes
Estimates from dispatch date. These are not guaranteed.
- Metro Sydney / NSW: 1–3 business days
- Eastern states (VIC, QLD, SA): 2–5 business days
- Western Australia: 5–10 business days
- Northern Territory: 7–14 business days
- Rural and remote areas: add 3–7 business days
These apply to standard freight. Express options may be available at checkout for metro areas.
Rural and remote deliveries
We ship Australia-wide, including rural and remote properties. Many of our customers operate from rural addresses and we are set up for it.
Remote postcodes may require extra transit time, and in some cases the carrier will arrange depot collection. If your address is not serviced by a door-to-door network, we will contact you to arrange the most practical option.
Freight costs
Freight is calculated at checkout based on weight, dimensions and delivery postcode.
All prices displayed on this website exclude GST. GST is applied to both goods and freight at checkout, and the GST-inclusive total is shown before you confirm payment.
Where free shipping is offered as a promotion, any threshold applies to the order subtotal before freight and GST.
Large and oversized items
Some header and combine parts are oversized — augers, sickle bars, drapers and reel assemblies, for example. These ship on a pallet or via oversized freight and attract tailgate rates. We will quote freight separately and confirm with you before dispatch.
Tailgate delivery means the driver brings the item to the back of the truck only. Arranging equipment to unload heavy or oversized items is the customer's responsibility.
Tracking your order
Once dispatched you will receive a shipping confirmation email with your tracking number and a link to the carrier. Tracking usually becomes active within 24 hours of dispatch.
Authority to leave
By default we ship with Authority to Leave unless you specify otherwise at checkout. If nobody is available to sign, the carrier will leave your parcel in a safe location at the delivery address. We accept no responsibility for parcels lost or stolen after a valid Authority to Leave delivery.
Damaged or lost parcels
If your parcel arrives damaged, photograph the packaging and contents immediately and contact us within 48 hours at evan@discountcombineparts.com.au. We will lodge a carrier claim on your behalf.
If tracking shows delivery but you have not received your parcel, contact us within 7 days of the estimated delivery date. Claims made outside this window may not be accepted by the carrier.
Nothing in this section limits your rights under the Australian Consumer Law.
International shipping
We do not currently ship internationally. All orders must be delivered to an Australian address.
Contact
Discount Combine Parts Pty Ltd
ABN 45 674 576 106
11 Ferndell Street, South Granville NSW 2142
+61 430 609 882
evan@discountcombineparts.com.au